{"id":1433,"date":"2019-07-19T17:06:24","date_gmt":"2019-07-19T15:06:24","guid":{"rendered":"https:\/\/infoconsumator.md\/?p=1433"},"modified":"2019-07-23T09:24:43","modified_gmt":"2019-07-23T07:24:43","slug":"care-sunt-drepturile-consumatorului","status":"publish","type":"post","link":"https:\/\/infoconsumator.henricapitant.md\/en\/care-sunt-drepturile-consumatorului\/","title":{"rendered":"CARE sunt drepturile mele \u00een cazul produselor necorespunz\u0103toare?"},"content":{"rendered":"<p>\u00cen cazul unei neconformit\u0103\u0163i, potrivit art.18 din Legea nr.105 din 13.03.2003 privind protec\u0163ia consumatorilor, consumatorul are dreptul\u00a0:<\/p>\n<ol>\n<li>de a solicita v\u00e2nz\u0103torului s\u0103 i se aduc\u0103 produsul la conformitate gratuit, prin reparare sau \u00eenlocuire, conform alin.(3)\u2013(12), ori<\/li>\n<li>s\u0103 beneficieze de reducerea corespunz\u0103toare a pre\u0163ului sau restituirea contravalorii pentru acest produs prin rezolu\u0163iunea contractului, \u00een condi\u0163iile alin.(14)\u2013(16) \u015fi (20).<\/li>\n<\/ol>\n<p>IMPORTANT\u00a0!!! Consumatorul are dreptul, la op\u0163iunea sa, de a solicita v\u00e2nz\u0103torului \u00een primul r\u00e2nd repararea produsului sau \u00eenlocuirea acestuia, gratuit \u00een fiecare caz, cu excep\u0163ia situa\u0163iei \u00een care m\u0103sura reparatorie respectiv\u0103 este imposibil\u0103 sau dispropor\u0163ionat\u0103.<\/p>\n<p>Termenul \u201egratuit\u201d, prev\u0103zut la alin.(2) \u015fi (3) din art.18, se refer\u0103 la toate costurile necesare aducerii produsului la conformitate, inclusiv costurile po\u015ftale, de transport, manipulare, diagnosticare, expertizare, demontare, montare, manoper\u0103, pentru materialele utilizate \u015fi ambalare.<\/p>\n<p>\u00cen cazul produselor cu greutatea mai mare de 10 kg sau ale c\u0103ror \u00een\u0103l\u0163ime \u015fi circumferin\u0163\u0103 dep\u0103\u015fesc \u00een sum\u0103 200 cm, transportarea c\u0103tre v\u00e2nz\u0103tor pentru repara\u0163ia, \u00eenlocuirea, reducerea pre\u0163ului \u015fi restituirea contravalorii acestor m\u0103rfuri se efectueaz\u0103 cu for\u0163ele \u015fi mijloacele v\u00e2nz\u0103torului, c\u0103ruia i s-a adresat consumatorul, \u00een limitele localit\u0103\u0163ii \u00een care este amplasat\u0103 unitatea de comer\u0163 de unde a fost procurat produsul, precum \u015fi din localitatea de re\u015fedin\u0163\u0103 a consumatorului.<\/p>\n<p>\u00cen cazul \u00een care v\u00e2nz\u0103torul\/produc\u0103torul nu \u00eendepline\u015fte aceast\u0103 prevedere, transportarea \u015fi returnarea m\u0103rfurilor le poate efectua consumatorul pe contul v\u00e2nz\u0103torului\/produc\u0103torului. V\u00e2nz\u0103torul\/produc\u0103torul restituie cheltuielile rezonabile pentru transportarea \u015fi returnarea m\u0103rfurilor \u00een baza documentelor justificative prezentate de c\u0103tre consumator.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00cen cazul unei neconformit\u0103\u0163i, potrivit art.18 din Legea nr.105 din 13.03.2003 privind protec\u0163ia consumatorilor, consumatorul are dreptul\u00a0: de a solicita v\u00e2nz\u0103torului s\u0103 i se aduc\u0103 produsul la conformitate gratuit, prin reparare sau \u00eenlocuire, conform alin.(3)\u2013(12), ori s\u0103 beneficieze de reducerea corespunz\u0103toare a pre\u0163ului sau restituirea&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1674,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[19],"tags":[],"_links":{"self":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/1433\/"}],"collection":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/"}],"about":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/types\/post\/"}],"author":[{"embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/users\/2\/"}],"replies":[{"embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/comments\/?post=1433"}],"version-history":[{"count":5,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/1433\/revisions\/"}],"predecessor-version":[{"id":2122,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/1433\/revisions\/2122\/"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/media\/1674\/"}],"wp:attachment":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/media\/?parent=1433"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/categories\/?post=1433"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/tags\/?post=1433"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}