{"id":1640,"date":"2019-06-17T14:31:36","date_gmt":"2019-06-17T12:31:36","guid":{"rendered":"https:\/\/infoconsumator.md\/?p=1640"},"modified":"2020-03-06T14:44:06","modified_gmt":"2020-03-06T12:44:06","slug":"procedura-de-solutionare-a-reclamatiilor-consumatorului","status":"publish","type":"post","link":"https:\/\/infoconsumator.henricapitant.md\/en\/procedura-de-solutionare-a-reclamatiilor-consumatorului\/","title":{"rendered":"Procedura de solu\u021bionare a reclama\u021biilor consumatorului"},"content":{"rendered":"<p>Procedura de solu\u021bionare a reclama\u021biilor consumatorului stabile\u015fte condi\u0163iile \u015fi drepturile acestuia \u00een cazul produselor necorespunz\u0103toare (art.18 din Legea nr.105\/2003) \u0219i corespunz\u0103toare (art.19 din Legea nr.105\/2003). Procedura poate fi ini\u021biat\u0103\u00a0de c\u0103tre consumator \u00een calitate orice persoan\u0103 fizic\u0103 sau grup de persoane fizice<br \/>\nconstituite \u00een asocia\u0163ii, care ac\u0163ioneaz\u0103 \u00een scopuri din afara activit\u0103\u0163ii sale comerciale, industriale<br \/>\nsau de produc\u0163ie, artizanale ori liberale. Procedura implic\u0103 medierea, inclusiv rolul Agen\u021biei pentru Protec\u021bia Consumatorilor \u0219i Supravegherea Pie\u021bei, cu func\u021bii de informare a consumatorilor \u0219i de control a agen\u021bilor economici.<\/p>\n<p>Link: <a href=\"https:\/\/infoconsumator.md\/wp-content\/uploads\/2019\/03\/O5-PRODUSE-CU-DEFECT.pdf\">Buclet referitor la drepturile \u00een cazul produselor necorespunz\u0103toare<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Procedura de solu\u021bionare a reclama\u021biilor consumatorului stabile\u015fte condi\u0163iile \u015fi drepturile acestuia \u00een cazul produselor necorespunz\u0103toare (art.18 din Legea nr.105\/2003) \u0219i corespunz\u0103toare (art.19 din Legea nr.105\/2003). Procedura poate fi ini\u021biat\u0103\u00a0de c\u0103tre consumator \u00een calitate orice persoan\u0103 fizic\u0103 sau grup de persoane fizice constituite \u00een asocia\u0163ii, care&#8230;<\/p>\n","protected":false},"author":2,"featured_media":1641,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":[],"categories":[31,13],"tags":[],"_links":{"self":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/1640\/"}],"collection":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/"}],"about":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/types\/post\/"}],"author":[{"embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/users\/2\/"}],"replies":[{"embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/comments\/?post=1640"}],"version-history":[{"count":5,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/1640\/revisions\/"}],"predecessor-version":[{"id":2579,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/posts\/1640\/revisions\/2579\/"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/media\/1641\/"}],"wp:attachment":[{"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/media\/?parent=1640"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/categories\/?post=1640"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infoconsumator.henricapitant.md\/en\/wp-json\/wp\/v2\/tags\/?post=1640"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}